Dear Lazyweb, can you recommend an issue tracker?

I’m looking for a free, open source web-based issue tracker that I can install and run. I would like it to be able to authenticate off LDAP and allow users to rate the importance of the fixing of each issue, as well as the usual commenting.

I already run Request Tracker and don’t really want to adapt that to do it, I’d prefer something simpler.

Any recommendations? Can trac do it?

Thanks!

Update:

davee pointed out that more info is probably needed.

It’s for feature requests for various bitfolk.com services. There’s lots of them outstanding, and they’re all good, but I have no idea which ones are in most demand from the customers. So I’d like:

  • for users to be able to submit ideas by web and possibly email
  • rate how much they want them implemented
  • for further discussion to be possible inside the issue tracker (web/email)

I know RT can be made to do it, but I currently have it set up for mostly individual customers to raise issues about their individual service, not for everyone to comment on stuff.