Last year sometime I bought a Triplett ducti wallet. It has served me admirably, but in the last month or two the clear tape on the outside started to peel back. With the underside of it being sticky it was getting fluff all on it and starting to look a bit scruffy.
I mailed ducti UK to ask if they had any tips for cleaning it (it does come with a repair patch, but I feel this is really all just show). They promptly mailed back with some suggestions, but also told me that if I posted it back with £5 then they would send me a brand new one, as part of their lifetime trade in policy!
So that’s what I did, and on Friday my replacement wallet arrived, with a free wallet chain thrown in! Thanks ducti!