Earlier this evening I received a marketing email from a company I had never heard of, for an event I wasn’t interested in, to an email address I had only ever given to a differently, seemingly-unrelated company that we shall call Company U.
When this sort of thing happens it may be an indication that Company U has leaked their customer address database or else decided to sell the contact details on, so I’d sometimes follow it up instead of just opting out and consigning the address to the bitbucket forever.
In this case as many times before, I decided to have a whinge on twitter about it first.
Anyway to cut a long story short they got in touch, and it turns out that this marketing email has been sent by Company S. Someone from Company S emailed me to apologise and to remove my address from their list.
I asked this person how they obtained my email address that had only been sent to Company U, and they admitted that they used to work for Company U and that their “rampant CRM system” had somehow “indexed all of my PERSONAL emails”.
Now, from my point of view, this would actually suggest that this person has likely taken a database of customers of Company U with him to his new employer.
So, Internauts, do I have a duty to shop this guy to his former employer Company U? Or am I just frothing in my nerdrage here at the terrible inconvenience of being sent a piece of email I don’t want? Is the man a menace, or should I just get over it?